Small Claims Mediation
Disputes involving unpaid money, breach of contract, faulty goods or services, landlord and tenant issues, property matters, negligence, or personal injury can quickly become stressful and time-consuming.
Mediation provides a practical and confidential alternative to small claims court, helping parties work towards a mutually acceptable resolution without the cost, delay, and pressure often associated with formal legal proceedings.

A Practical Way to Resolve Disputes Without Court
How Mediation Works
Mediation involves an impartial third party who helps both sides discuss the dispute constructively and explore possible solutions. Unlike court proceedings, mediation focuses on communication and resolution rather than judgement and confrontation.
Many courts now encourage parties to consider mediation before proceeding to a hearing.
Benefits of Mediation
- Often quicker and more cost-effective than court proceedings
- Allows both parties to retain greater control over the outcome
- Confidential and conducted in a private setting
- Can help preserve working, business, or personal relationships
- Encourages practical and flexible solutions
Mediation and Small Claims Court
Small claims court can be stressful, formal, and time-consuming. Mediation offers a more flexible and constructive approach, allowing parties to resolve issues in a calmer and less adversarial environment.
Even where disputes cannot be fully resolved, mediation can often help narrow the issues and improve communication between the parties involved.
Preparing for Mediation
Before mediation, it can help to:
- Gather any relevant documents or evidence
- Consider what outcome you would like to achieve
- Be prepared to listen to the other party’s perspective
- Approach discussions calmly and openly
A Constructive Alternative Dispute Resolution Process
Mediation is a practical, people-focused form of alternative dispute resolution that can help parties avoid unnecessary escalation and move forward more constructively.
